T e a m D i g i M a r k e t i n g

Online Reputation Management (ORM)

Gain Customer Trust and Propel Your Brand Success

Is your online reputation hurting your business? A Zignal Labs report revealed that a company’s online reputation is responsible for at least half its market value. Manage your online reputation effectively and create a great brand image with Team Digi Marketing’s reputation management services.

Your online reputation serves as a trust signal that determines if prospects will do business with you. A study by the University of Technology Sydney found that most customers are willing to pay extra for products or services from companies with a great online image. How does your brand fare in the online reputation department?

  • Whether you’re running a small business, a Fortune 500 company, or a multi-location firm, maintaining a positive online image is crucial for building your brand’s credibility and getting noticed online. Online reputation management helps you achieve just that.

  • Reputation management involves protecting the online image of individuals, companies, or organizations to shape how the public sees them. Internet reputation management ensures that online users and search engines see the most accurate and positive information when they search for your brand online.

Online reputation management involves:

Review generation

Reputation monitoring

Review marketing

Online reputation repair

Survey campaign management

Social media follower growth service

Search engine optimization (SEO) reputation management

Neglecting your online image can expose you to gossip and false information. Conversely, managing your reputation online generates a treasure trove of favorable and authentic content that mirrors your personal identity.

Is Your Business Represented Fairly Online?

Statistics show nine out of 10 consumers read online reviews before making a purchase and nearly 62 percent will not buy from a company that censors business reviews. Moreover, brands getting just one or two stars on review sites like Yelp or Google could lose as much as 86% of their potential customers.

Don’t let a single negative comment or fake customer review ruin your reputation online. Maximize the benefits of goal-oriented reputation management services and discover ways to gather more reviews on Google and other platforms.

At Team Digi Marketing, we excel in reputation management. Our tailored services align perfectly with your brand and objectives. Reach out to our team to explore how we can enhance your online reputation by increasing reviews and optimizing brand perception.

Why Your Business Needs Online Reputation Management

Stay on Top of Your Brand Mentions and Search Results

Brand reputation management is critical to digital success. When people want to learn about someone, a company, a product, or a service, they usually start by searching the internet. A significant part of this online search includes reading reviews from other users.

To ensure your business is accurately represented online, reputation monitoring and review management are crucial. Reputation management online allows you to:

The Consequences of a Poor Reputation Online

Struggling to see why managing your online reputation matters for your business?

Just one unhappy customer can harm how people perceive your brand online. Bad reviews might lead to lost orders, bookings, or subscriptions. And these negative vibes can spread, hurting not just your sales but all your marketing too.

Additionally, a poor reputation management strategy can lead to:

Low search engine rankings

Loss of revenue

Decreased profitability

Damaged brand reputation

Diminished trust

Increased marketing expenses

Low customer engagement

Reduced customer and employee retention rate

 

Your online image matters. Work with a reputation management partner dedicated to making a positive impact. Reach out to our agency today to boost reviews and enhance your SEO reputation strategy.

An Online Reputation Management Company That Delivers Results

Drive More Prospects Towards Your Business

At Team Digi Marketing Internet Marketing Agency, our mission is to support businesses in boosting their brand recognition and trust by fostering great reviews and revitalizing their brand identities. Our reputation management firm partners with Rize Reviews to deliver results-driven online reputation services that increase the likelihood of your prospects choosing your company.

Over time, we’ve refined our reputation management services to offer clients top-notch online reputation management that aligns with their marketing goals and follows industry standards.

Here’s how our reputation management company has helped some of our clients achieve their goals:

What Does Your Online Reputation Look Like?

Win Back Unhappy Customers and Boost Your Client Retention Rate

Many businesses treat digital marketing as a set-and-forget way of building an online reputation. Online marketing involves more than just starting local SEO and social media marketing initiatives.

Even if you have a robust digital marketing strategy in place, you still run the risk of increasing your customer churn by 15 percent if you don’t engage actively with your customers. Even if you have many social media followers, if you don’t engage with customer reviews, they’ll just see you as a business trying to make money.

What does your online reputation say about your company? Is your approach to managing your reputation making your business money, or is it causing more problems than benefits?

Online reviews are inevitable components of digital marketing. People want to know they’re reading real reviews written by real customers. Your reputation manager needs to keep a close eye on both the good and bad reviews you get online, making sure there’s enough of them and that they’re of good quality.

  • To help you manage your reputation better, let’s check out these important research findings:

Synup’s recent report on the State of Retail found that a huge 82 percent of shoppers wouldn’t buy from a store that had fewer than 3 stars.

A survey by BrightLocal discovered that most online readers look at just 10 reviews or fewer before making up their minds.

About 23 percent of shoppers trust reviews online if they’re not more than two weeks old.

Only 14 percent of consumers do business with companies rated 1 or 2 stars.

So, how many reviews and stars do you really need? The top reputation management firms suggest aiming for a 4 or 5-star rating and getting at least 10 new reviews every three months on different review platforms.

Need help with your online reputation monitoring and review marketing? Once you sign up for our reputation management services, you get a review widget that can be customized to fit your existing web design.

  • Our review widget, powered by Rize Reviews, gathers and shows your online ratings and reviews from BBB, Google, and Facebook—all for free!

  • Book a chat with our reputation guru to chat about using our free review widget on your site.

Digital Marketing Agency

Online Reputation Management Services

Extend Beyond Generating Positive Customer Reviews

If you run a business, chances are you’ve gotten a bad review from an unhappy customer. Even top-notch businesses face this now and then.

Successful companies might think they can brush it off, but a single negative review can actually hurt their online reputation more than they realize. Whether the review is legit or not, dealing with it can be stressful and leave you feeling powerless.

But there’s a solution: using online reputation management tools and services. By investing in the right tools and services, you can boost your ratings on review sites. Here’s how our reputation management company can help you get more 5-star reviews on Google:

Reputation Management Software

Is keeping track of your online image eating up all your time and energy? Say goodbye to that stress with our reputation management services! We use cutting-edge software to handle your online reputation smoothly and efficiently. Our system lets you run SMS and email campaigns easily, keep an eye on your reputation online, and manage social media feedback across different places.

Online Reputation Repair

Are you wondering how to erase stuff from Google or fix your online image? Our expert in online reputation management helps by investigating negative reviews, removing harmful content, and improving your brand's digital reputation. We use smart SEO tactics, ask Google and other sites to remove fake reviews, and enhance your brand's online presence to rebuild and fortify your image.

White Label Reputation Management

Struggling to manage your online image? Don't have the time to handle your clients' online reputation? Our agency provides white label solutions to boost your daily workflow and let you concentrate on your main tasks. With our white label service, you gain access to customizable software and branded online reports for client meetings.

Review Response

Studies show that when businesses reply to just a quarter of their reviews, they can increase their revenue by a whopping 35%. By promptly responding to all reviews, even the negative ones, you can turn them into opportunities for positive marketing. Our team listens to your customers' feedback and crafts authentic responses, matching your brand's voice, to help you communicate effectively and manage your reputation.

Review Monitoring

Want help keeping an eye on what people are saying about you online? Our team can set up a system to track and notify you about new reviews, good or bad. Our special software makes this process quick and easy, gathering reviews from over 100 sites into one convenient location.

Review Generation

Even just one extra star on review can boost your earnings by up to nine percent. How high up is online review management on your to-do list? Our team handles it all, setting up a system that consistently brings in positive reviews every month, no paid reviews involved. Our software keeps you in the loop with real-time monitoring, ensuring you know exactly what customers are saying about your business.

SEO Reputation Management

Managing your online image is tricky. To succeed, you must grasp different aspects of online reputation SEO. This involves highlighting positive content and managing what people see about you online. We know it can be overwhelming, so our reputation manager handles everything from improving your website to managing your Google My Business listing.

Survey Campaign Management

Stay connected with your audience and current customers with our reputation management tool. Our team keeps tabs on how people perceive you, crafting different customer satisfaction surveys to understand the market better. We then give you clear advice on how to boost client interaction. Plus, our online tool lets you send out your own surveys and run marketing campaigns automatically.

Social Media Follower Growth

With over 3.78 billion people using social media globally, managing your online reputation is more important than ever. At Team Digi Marketing, we make sure your good reviews work for you, boosting your confidence online. Our experts not only handle your social media image but also provide templates for engaging posts and tools for managing your online presence effectively. Get in touch with our reputation specialist to discuss growing your social media followers.

Online Product Reviews Management

Boost your online store with Team Digi Marketing's product review management service. We utilize cutting-edge software to make overseeing reviews on your products smoother. Whether it's Amazon, Best Buy, Overstock, Walmart, Target Plus, or any other online marketplace, our agency is here to help you maintain your reputation. We can also handle gathering reviews for your website, making your processes more efficient and building trust on your product pages.

Business Listings Management

Let our reputation management team handle your citation management chores. You'll save time, energy, and cash. Our online reputation pros regularly check your business listings to make sure they're SEO-friendly and current. We'll maintain your online image and boost customer reviews on local listings. Want to learn more? Book a chat with us about our listings management service.

Email Marketing

Connect with your top clients precisely when it matters using automatic SMS and email marketing. We craft custom email and SMS templates to boost your reviews. Alongside review generation, our services also handle survey campaigns. Trust us to monitor your customer feedback and run precise online reputation campaigns via email marketing!

QR Codes

Team Digi Marketing helps you collect reviews effortlessly using QR codes. We craft personalized QR codes for you in just one day – at no cost! Share the QR code with your customers, and they can easily leave reviews wherever they like. Sign up for our online reputation management services today and receive your complimentary QR code.

Two-Way SMS

Use two-way texting to start review and survey campaigns, strengthening connections with your audience. Our service lets you chat with customers, use pre-made replies, and improve their experience.

Why Choose Team Digi Marketing for Online Reputation Management

Get Professional Solutions That Drive Business Growth

Team Digi Marketing, an Internet Marketing Agency, is among the top players in online review management. With years of experience in digital reputation management, we’ve earned recognition. In 2020, Neil Patel ranked us as the third-best online reputation management company globally, showcasing the excellence of our services.

Whether it’s online review monitoring, reputation control, or managing reviews, our firm specializes in brand reputation management. Here’s what our online reputation management service offers:

Tailored Reputation Marketing Services

Some review management services make the mistake of offering one-size-fits-all reputation solutions without really knowing what their clients need or where they stand in the market. At Team Digi Marketing, we understand that every brand is unique. That's why our online reputation team dives deep into research and analysis to craft tailor-made strategies that match your needs, preferences, and industry norms.

Comprehensive Monthly Reports

We see each of our clients as business allies in maintaining a good reputation. As your reliable online reputation guardian, we ensure transparency throughout your campaign journey. Our team overseeing review management provides you with access to our tools, dashboard, and reports, empowering you to monitor your online reviews anytime, anywhere. Additionally, we arrange regular meetings with your team to thoroughly explain the monthly reports.

Dedicated Account Manager

Need help managing your online reputation fast? Wondering how to remove stuff from Google? We'll give you a personal reputation manager to handle everything. You'll have one person to talk to about all your worries. And don't worry about weekends or holidays - our support team is here for you then too.

Robust Reputation Management Tools

Team Digi Marketing teams up with Rize Reviews to create tools for managing online reputations. As a top review company, we guarantee these tools are thoroughly tested. Plus, we don't just use them for client campaigns. We also use our review software to handle our own online image and keep making it better.

Diverse Industry Expertise

Do you work in healthcare, finance, car sales, or construction? Whatever your field, we've got your back. Team Digi Marketing is among the rare reputation management agencies nationwide, catering to thousands of businesses in all kinds of industries. Apart from boosting your reputation online, our company excels in a range of digital marketing strategies, like building links, search engine ads, and making your online store shine.

Smart Reputation Management Strategy

To improve your online image and keep your brand looking good, you need online reputation management services driven by data. Our company looks closely at your online reputation and suggests strategies to make it better. Give us a call to talk about getting more reviews and improving your online presence.

Online Reputation Management FAQs

True, but it’s effective only in certain situations, like fake reviews, deceptive press releases, or inaccurate blog posts.

At Rize, we’re committed to ethical online reputation management. Unlike some companies, we never create fake reviews for our clients. It goes against our platform’s rules. Instead, we use a smart system that prompts your customers to share their honest feedback. Our ORM software takes care of all the details, making it easy for you to gather genuine reviews for your business.

At Rize Reviews, we do things the right way. We never suggest posting the same reviews on different platforms. This tells Google that the reviews might not be real, which could get you in trouble. When asking for reviews, it’s best to give customers choices. Let them pick the site they like best.

Companies that manage online reviews have various methods to get rid of bad comments from search results. You can reach out to the original poster or officially complain to the search engine or website owner to edit or delete harmful content.

Companies that handle reviews use various approaches to gather more online feedback. Yet, the top method involves using specialized software for managing reviews online and making the most of excellent review management services.

Some reputation fix-it firms just deal with collecting and keeping track of reviews. So, if you want help running surveys or growing your social media followers, you might have to look elsewhere. But there are a couple of companies, like Thrive and Rize Reviews, that cover everything from reviews to surveys and social media growth. They customize their digital reputation services to fit what you’re looking for.

Absolutely! White label reputation management software simplifies your reputation management tasks and offers precise insights into your clients’ campaigns. Without such tools, keeping track of numerous review sites and creating trustworthy campaign reports can be quite challenging.

A good online reputation company will team up with you to find the perfect plan to boost your business image. Seek out a firm that gives you tools to manage online reviews, throws in a free review widget, and offers packages that match your budget.

Yep! Review management firms rely on various tools to manage reputations online, each with its own perks. When teaming up with a reputation management agency, it’s crucial to choose software that offers adaptable targeting, helps automate marketing emails across over 100 review platforms, and seamlessly connects with CRM and POS systems. Thrive’s software covers all these bases.

Even if your business isn’t gathering customer info now, a top-notch ORM company can handle it. They’ll set up a live page on your site for customer reviews. You can share this link directly with customers, even in your email signature, to ask for their feedback.